On-Site Service and Repair

Are you fed up with the hassle of unplugging your PC and taking it to a computer repair shop every time it needs servicing, only to wait a week or more to get it back? Our technicians come directly to your home to help solve your computer troubles on-site. Simply call us to arrange an appointment that fits your schedule. Same-day and after-hours services may be available, depending on demand.

Upgrades

Is your computer several years old? Is it slow to start up, or running out of storage space? We can breathe new life into your PC by upgrading key components. Even a fairly new system may benefit from a few enhancements to accommodate your growing collection of photos, videos, files or games. If you’re unsure whether to upgrade your hardware, we can help you weigh up the options.

Networks

If you have two or more computers in your home, a network lets them share files, printers and an internet connection. A wireless network can connect laptops and desktops without trailing cables. We can help you set up a network that suits your home and the way you use your devices.

Virus/Spyware Detection and Removal

Does it seem like there is a gremlin inside your computer? It could be a virus or spyware. Security software can help protect your computer and reduce the risk of passing threats to family and friends through emails or shared files. If you’re unsure which antivirus software to use or how to configure it, ask us for straightforward advice and help with removal.

Firewalls and Internet Security

How secure is your computer? Have you installed the latest system and security updates? As internet use has grown, so have security threats. A properly configured firewall helps prevent unauthorised access, while keeping software up to date helps protect your private information. We can help you review your setup and make sense of the security options.

Data Backup and Recovery

How often do you back up your PC? If it were damaged or stolen, would you lose valuable files? We can help you set up a suitable backup solution to protect your photos, documents and other important data. We also offer data-recovery services to try to retrieve files lost through hardware problems, software conflicts or viruses. Recovery depends on the circumstances and cannot be guaranteed.

Preventive Maintenance

You wouldn’t drive a car for years without changing the oil, so why ignore your computer? Like any investment, it benefits from regular care, including keeping it free of dust. If your PC hasn’t had a thorough clean for some time, contact us to discuss a preventive-maintenance visit.

One-On-One Training

Have you ever purchased a software program, only to find you have no idea how to use it? A class may not fit your schedule or your needs. TopCatz IT offers personalised instruction with easy-to-understand explanations and time to work at your own pace. Get in touch to discuss hourly tuition and multiple-session training options.